Oct 30, 2021“In the Office” is the New “Out of the Office”I sent a note to a colleague at a large, global client last week, and got the type of auto-reply I’m used to getting when someone is on vacation or otherwise unavailable, with one interesting twist. It went something like this: I will be in the [company location] office next…Hybrid Work3 min read
Jul 28, 2021Microsoft Teams: When in doubt, just type “/” or “[ctrl-.]”Today I was reminded that I’m never too far from the help I need to be more efficient or move faster in Microsoft Teams via Commands and keyboard shortcuts. Commands Commands are easily accessed via just typing “/” in the search bar atop Teams, which will display a list of all…Microsoft Teams2 min read
Mar 17, 2021Adding “Chat with me on Teams” to your e-mail sigI recently delivered a very detailed release note about a cool new piece of an intranet to a senior HR leader at a client. …E Mail2 min read
Jan 24, 2021Anatomy of a Great Sales E-mailI received the above e-mail after inquiring about a property on Realtor.com. Although the challenges of buying real estate right now are well-documented, there are still transactions happening, and I was struck by how, in a succinct note, the agent was able to: · provide information about the listing ·…Sales2 min read
Dec 30, 2020Finding Gratitude in 2020 and Hope in 2021At the end of a trying year I am taking a moment to make sense of 2020, express gratitude for some unexpected silver linings, and express my hope for a better 2021. …Gratitude4 min read
Dec 30, 2020Converging Business Solutions with Information Worker SolutionsThis article was originally posted on August 01, 2006. As I spent time with an up-and-coming Microsoft Business Solutions (MBS, now known as ) partner today who clearly understood the maturation/commoditization of the MBS opportunity, the following occurred to me: — MBS partners who are going to win are going…Erp2 min read
Dec 30, 2020Mashups and the blur between applicationsThis article was originally posted on August 16, 2006. An interesting article by Michael Vizard in the current issue of Baseline magazine warns of an impending data management crisis as the lines blur between what used to be discrete line-of-business applications (ERP, CRM, services automation, other backoffice). …Business Intelligence2 min read
Dec 30, 2020MTLC Web 2.0 presentationThis article was originally posted on September 21, 2006. I attended a terrific presentation/panel discussion today sponsored by the Massachusetts Technology Leadership Council. The topic was “Web 2.0 — How Will It Impact Your Business?” and speakers included software executives (including Dan Bricklin, widely known as the inventor of VisiCalc…Web 2 02 min read
Dec 30, 2020Conversation with Dr. Alan Greenspan at MTLCThis article was originally posted on September 26, 2006. On the question of the single best measure for how the economy is doing: Dr. Greenspan said that per-capita GDP (Gross Domestic Product) is the single best measure, although it does a poor job of measuring “welfare” or a “happiness index.”…Economics5 min read
Dec 30, 2020Favorite New Acronym (and Office 2007 Feature)This article was originally posted on October 11, 2006. Office 2007 has brought us…drum roll please…: WYSBYGI (pronounced “wizbiggy”). Not only is it even more fun to say than WYSIWYG (I know you’re trying it right now), but it represents one of the coolest things about Office 2007. It means…Microsoft Office2 min read